| Clinical Applications Specialist
We seek dedicated team players with strong communication and customer service skills to join our team. We have, and expect to gain new customers from across the country, so travel occasionally includes trips to exciting locations in Florida, Arizona and California which makes for a wonderful break from our cold Minnesota winters.
As we work extensively with radiologists and technologists, mammography, radiology or ultrasound experience is beneficial, but not required.
Duties and Responsibilities:
- Instructor for Training Program, both in-house and on-site
- Perform tasks required to prepare new customers for installation
- Troubleshoot new and current PenRad releases and maintain quality control
- Answer office phones and route calls as needed
- Provide superior level of customer support
- Maintain working knowledge of new and existing PenRad applications and projects
- Maintain required level of knowledge of MQSA standards, BIRADS coding, and mammography terminology
- Install, configure, and test hardware and software for customer installations
- Maintain assigned work area and perform other duties as assigned
Requirements:
This position requires the employee to be responsible for all aspects of customer training, both in-house and on-site, and requires excellent communication and customer service skills. It also requires moderate computer efficiency. Moderate US travel (up to 30%) is required in the performance of these duties.
Please send inquiries to hr@penrad.com |