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PenRad offers positions for skilled, resourceful professionals who want to work in an environment that values teamwork, and the development of image and information management solutions for improved patient care workflow. Start your career with PenRad.

Click here to submit your resume and cover letter via email to hr@penrad.com. All correspondence is kept confidential. Please no phone calls.

Career Listings

Technical Support Representative / Full-time – Minneapolis / Buffalo, MN

Job Description:

PenRad provides Mammography and Lung Screening Tracking Software to clinics and hospitals throughout the country to automate their workflow with increased efficiency and standardization. We are heading into some exciting times of advancement in our industry where we are growing and expanding our team. We are currently hiring First Level Support Representatives and Technical Support Representatives to join us at our Buffalo, MN office.

The First Level Support Representative’s primary role is supporting our end customers and our internal team members. This position is an entry level position, and you will be trained on our products. After training, the primary responsibility will be answering customer phone calls and logging and resolving their cases. The advancement will be based on job performance and desire to learn. Technical Support Representatives should have basic IT education, training, or experience; PenRad will provide the product training. Following basic training, we will assess your goals and capabilities to determine the correct avenue of growth. Advancement includes project implementation, project management and possible travel.

Duties and Responsibilities include, but are not limited to:
• Attend all training sessions to learn our software, quality programs, and culture
• Pass written and computer tests related to the training
• Answer incoming calls
• Communicate clearly and professionally with customers
• Using a computer, document customer calls in our SalesForce platform
• Collaborate with internal team members of each department to research and resolve items
• Document all correspondence and customer troubleshooting steps into our SalesForce system
• Support PenRad’s quality programs and culture for service and products
• Work will be performed at our Buffalo, MN office
• Work is performed in varying 8-hour shifts between 8 am – 6:30 pm.

Qualifications:
• Enjoy customer service
• Good verbal and written communication
• Fluent in English
• Attention to detail
• Positive attitude
• Strong work ethic
• Dependable and responsible
• Honesty and integrity
• Self-Motivated with a desire to learn
• Typing and data entry skills
• Microsoft Office and basic computer understanding
• Problem-solving skills

PenRad is an Equal Opportunity Employer. All employment decisions, including hiring, promotions, and discipline, will be based on qualifications, performance, and business needs. By submitting your resume, you are seeking to join a team of hardworking professionals dedicated to consistently delivering outstanding service to our customers and contributing to the organization’s financial success, its clients, and its employees.

Business Project Manager / Full-time – Minneapolis / Buffalo, MN

Job Description:

The Business Project Manager position plays a crucial role in connecting our customers to our software.

The main purpose of this position is to help our customers make a smooth conversion to the PenRad systems and provide training and customer support throughout the process.

  • Domestic travel 50% of the time is expected and 1 month or more advance notice about upcoming trips is the goal.
  • Excellent presentation and communication skills is required to understand customer needs and workflows.
  • Customize the system and training the personnel on how to use the software to optimize their needs.
  • Provide remote follow up support to recently installed customers in a 90 day to success program, as well as preparing for future training by providing workflow demonstrations to the end users for those sites.
  • Perform online training for modules and sites via Microsoft Teams.
    Collaborate with R&D on new products and learn how to use them for training internal staff and future site training.
  • Create and maintain up to date training materials such as quick reference guides, manuals, and videos.
  • Technical support and project roll out for customers.
  • Assist in the training of internal employees on new and existing products.

*Clinical experience with related healthcare informatics and knowledge of mammography and/or radiology environment workflow is preferred


PenRad, Inc. has delivered ground breaking software to the Healthcare market for over two decades, and we are now expanding our platform to a unique portal strategy to bring our products to the Cloud.

PenRad is an Equal Opportunity Employer. All employment decisions including hiring, promotions and discipline will be based on qualifications, performance, and business needs. By submitting your resume, you are seeking to join a team of hardworking professionals dedicated to consistently delivering outstanding service to our customers and contributing to the financial success of the organization, its clients, and its employees.

PenRad is always looking for talented programmers and developers. If interested, please send your resume to HR@penrad.com with the job title as the subject line.

 

C#/JavaScript Developer – CONTRACT / Full-time – Minneapolis / Buffalo, MN

This position is NOT eligible for subcontractors or those that require sponsorship

Developer Skills & Requirements:

  • 8+ years of C# / JavaScript software engineering experience (Java is a plus)
  • REST server development
  • MVC / MVVM experience
  • Strong system design and integration skills
  • Bachelor’s Degree in computer science or computer engineering required

Pluses for experience with:

  • OAuth 2.0
  • Natural Language Processing
  • Graph Databases
  • WebSockets
  • Clinical Ontologies / Terminologies (SNOMED-CT)
  • HL-7 Healthcare integration

PenRad, Inc. has delivered ground breaking software to the Healthcare market for over two decades, and we are now expanding our platform to leverage natural language processing to build revolutionary conversational interfaces for clinicians through the Web or Mobile device.

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C/C++ Developer – CONTRACT / Full-time – Minneapolis / Buffalo, MN This position is NOT eligible for subcontractors or those that require sponsorship

Developer Skills & Requirements:

  • 7+ years of C/C++ software engineering experience (C# is a plus)
  • 4+ years of experience with 32 bit GUI programming, specifically with MFC 4.X
  • Experience with SQL (Microsoft preferred)
  • Strong system design and integration skills
  • Bachelor’s Degree in computer science or computer engineering required

Pluses:

  • HTML 5 / JavaScript
  • HL-7 Healthcare integration

PenRad, Inc. has delivered ground breaking software to the Healthcare market for over two decades, and we are now expanding our platform to a unique portal strategy to bring our products to the Cloud.

PenRad is an Equal Opportunity Employer. All employment decisions including hiring, promotions and discipline will be based on qualifications, performance, and business needs. By submitting your resume, you are seeking to join a team of hardworking professionals dedicated to consistently delivering outstanding service to our customers and contributing to the financial success of the organization, its clients, and its employees.

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